Now In: COPPA
STATEMENT OF COPPA COMPLIANCE
This page describes how the Children's Music Hall of Fame handles information that we learn about consumers when consumers visit the Web sites we operate ( www.ChildrensMusicHallOfFame.com) or contact us by mail, phone, or email. We collect and maintain information in accordance with the Privacy Act of 1974, where applicable. Any personally identifying information you provide is voluntary. We use it to fulfill a request you make or to assist us in carrying out our mission; it may be disclosed to others for such purposes, though we will never sell your information to any mailing lists. If you visit our Web sites to browse, read, or download information:
- We automatically collect and store: the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our sites; and the Internet address of the site from which you linked directly to our sites.
- We use this information only as anonymous aggregate data to determine the number of visitors to different sections of our sites, to ensure the sites are working properly, and to help us make our sites more useful. We do not use it to track or record information about individuals. Generally, we delete this information after one year.
- We use persistent session cookies to provide an improved user experience, such as keeping contents in your shopping cart between visits or preserving user preferences. Session cookies are temporary files that are erased when you close all browsers.
If you choose to identify yourself when you call us, write to us, send us email, make a purchase, or use our secure online forms:
Information We Collect
- We collect any personally identifying information, such as your name, street address, email address, and phone number, and any other information you provide to us.
- In accordance with the Children's Online Privacy Protection Act (COPPA), when a visitor files a complaint online and indicates an age under 13, no personally identifying information is collected in conjunction with that submission.
How We Use and Disclose Information
If you choose to provide personally identifying information to us, we will use and disclose it as described in this Privacy Policy. If you do not provide your name or other identifying information, it may be impossible for us to refer, respond to, or investigate your complaint or request. We may share your information with contractors acting on our behalf, such as call center operators and redress administrators, who are subject to confidentiality agreements.
- If you contact us to order publications, we use the information you provide to fulfill your order or contact you about your order.
- In other circumstances, including requests from Congress, Freedom of Information Act requests from private individuals or companies, during litigation, for routine agency uses subject to the Privacy Act, we may be required or authorized by law to disclose the information you provide.
Here's what you should know about the security of the information you provide to us:
- We use secure socket layer (SSL) encryption to protect the transmission of the information you submit to us when you use our secure online pages. The information you provide to us is encrypted and stored securely.
- Email that you send us is not necessarily secure against interception. If your email communication includes sensitive information like your Social Security number, your bank account number, or your credit or credit card numbers, contact us through one of our secure online forms or by mail or phone.
Here's how to contact us about:
- If you have technical problems with the operation of our Web sites, please report them to us using our Contact page.
- Our websites link to documents located on sites maintained by other agencies and organizations. Once you access another site, you are subject to the privacy policy of that site.
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